Effective 10 October 2026

Service Delivery Policy

VisaFlow is a software service that you use in your web browser. Nothing physical is shipped. This page explains how and when you get access.

1. Online delivery only

VisaFlow is delivered entirely online at visaflow.work and your workspace address (for example yourname.visaflow.work). There are no physical goods, so no shipping charges, couriers or delivery addresses are involved.

2. When you get access

  • Free trial: your workspace is ready as soon as you verify your email during signup, usually within a minute.
  • Paid plans: the plan is activated as soon as Razorpay confirms your payment, usually within a few minutes. A GST invoice is emailed to the workspace owner.
  • Upgrades and add-ons apply immediately after payment. Downgrades apply at the next renewal date.

3. If access is not activated

If your plan is not active within 24 hours of a successful payment, write to support@visaflow.work with the payment reference. We will activate it or refund the payment in full.

Questions? Write to support@visaflow.work. See also our Privacy Policy, Terms of Service and Refund and Cancellation Policy.